budget cuts

A Gift We Give Ourselves

(Originally posted in the Stratford Star newspaper on May 5, 2011, in “Walsh’s Wonderings”)

I was nine when I first “discovered” the public library. I’d been in it many times for book reports or the occasional Indian Guides meeting, but it took a rainy day and Norton Juster to make it magic. I was banned from watching TV due to bad grades and forced to tag along with mom on errands, including her frequent trips to the library. One day an elderly librarian took pity and slipped me a copy of Juster’s Phantom Tollbooth, a book about a boy my age fighting terminal boredom. As a result, this woman opened up the world of reading to me, transporting me to new worlds. When I returned the book the next week, the librarian suggested another, then another. I left with a shiny new library card, a stack of eight books, and a love of reading that would last the rest of my life.

I couldn’t tell you her salary or the percentage of my parents’ tax dollars that paid it. If you’d asked my parents, they’d have called it priceless.

In middle school, the library permitted me to bring home all the music I couldn’t otherwise afford; by high school, they added VHS movies. In college, I was given free access to online journals and eventually media for my mobile computing. However, the evolution of the library included not only the manner in which the library allowed us to access information, but also the manner in which it was consumed. Typing rooms became mobile offices with free internet; children’s areas were expanded to encourage ReadAlongs and extensive programming; study booths added computer stations and stacks were reorganized to accommodate lounge areas. Librarians evolved into media specialists in order to wrangle all the assorted resources into a cohesive system that improved access. Once merely the gatekeepers of the written word, media specialists now guided and educated visitors on ways to better understand the wealth of information available in all its forms.

I couldn’t tell you how much it cost to train them or the time this training required. If you’d asked the students or job seekers who got the help they desperately needed, they’d have thought it worthwhile.

Today, the role of the media specialist is even more important as the amount and variety of information explodes. Instead of being provided neatly on bookshelves, information accessed digitally is often disorganized. In addition to offering a level of quality control with regard to the validity of resources, media specialists can cull the overwhelming number of those resources in order to maximize results and save time. Rather than a decline in attendance, the evolution of the modern library has created a need to service a larger number of patrons representing a wider segment of our population.

In difficult economic times, it’s important to remember that equal access has always been the cornerstone of the American library system. Those who cannot afford books, videos, computers, or internet connections are afforded the opportunity without cost; those without the means to attend institutions of higher learning are provided the materials and training necessary to compete. There’s still no suitable substitute to the library and its mountains of content, and no other resource offers the time and expertise of the modern media specialist free of charge to the end user.

One need look no further than Stratford’s own media specialists to understand their importance to our community. The Stratford Library Association’s website (www.stratford.lib.ct.us) outlines the value we get for our money that goes far beyond what we should expect: for adults, free notary service, career services and training opportunities, and regular groups such as “Books Over Coffee,” “Script Talk,” and “Sunday Afternoon Talks.” Whether it was renowned author Bob Smith discussing Shakespeare’s plays or Caitlin Augusta leading the “Aspiring Authors” program for kids, the library has always celebrated the written word. Current offerings for Stratford youth include the “Rising Stars” program, the Anime Club, and “HomeworkHelp@SLA” (after-hours, one-on-one help for students by Stratford high school teachers). Based on the State of Connecticut’s 2010 Public Library Annual Statistical Report and Application for State Aid, Stratford library’s program attendance is more than twice the state average. Based on circulation per service hour, our library is much more than twice as busy as the state average! Attendance at Children’s programs (ages 6-11) is also more than twice the state average, and Young Adult program attendance is three times the state average. Stratford library’s collection turnover (circulation divided by collection size) is more than five times the state average.

Yet even before the recent budget cuts we’re slightly less than the state average for total full-time equivalent library employees based on town population. Over the years, the library has become a community hub because of the tireless efforts of this staff. We shouldn’t reward their hard work by handcuffing them with the current budget restrictions. It only took one library employee to turn this reluctant reader into an English teacher and published author. I have often shared with my students her promise to me that day: “Reading is a gift you give yourself, a ‘Get Out of Boredom Free’ card for every airport and doctor’s office in the world.”

In the same way, funding for our library is a gift we give our children and ourselves. Many residents were eloquent in defending the library from these cuts in recent public hearings—I defer to them for the more practical, fiscal arguments against the implementation. Instead, I fear for the next boy when that media specialist is not there to unlock new worlds for his generation.

I couldn’t tell you who came up with these cuts, nor the best way to say they’re dangerously short-sighted. If you’d asked me about maintaining the hours of our media specialists, I’d have said that some gifts we have to earn.

Continue ReadingA Gift We Give Ourselves

The Hidden Cost of “Saving”

(Originally posted in the Stratford Star newspaper on April 4, 2011, in “Walsh’s Wonderings”)

Especially in today’s economic climate, most of us are looking for the town leadership to find ways to spend our money wisely. Unfortunately, sometimes decisions based on short-term savings and political expediency can prove disastrous over the long haul. One such decision was the recent elimination of an assistant Animal Control Officer (ACO) position. There are numerous arguments to be made about our moral duties to animals in this town and how their treatment is a reflection on us all. Others might argue that pet owners without children in our public schools deserve this tangible return on their tax dollars. However, while these might be strong arguments, I’d rather offer a more practical, economic rationale for the importance of re-instating this position.

First of all, in the interest of full disclosure, I must share that I not only fully supported the new Animal Control facility slated for completion in early June, but also served on the first committee to pick its location. The numbers proved that the old facility on Frog Pond was simply inadequate for the growing needs of the department regardless of its location or cost. How ludicrous, then, to build a facility with twice the capacity but staffed at two-thirds the previous level!

A little perspective is important: According to Stratford’s “Proposed Operating Budget Expenditure Analysis for 2012,” only 5.2% of our tax dollars will go to funding our police department. Of that small percentage, that department will spend more on the combination of overtime and uniform maintenance than on the entire annual budget for Animal Control. I believe the police department should have an even higher budget, so these levels prove that properly funding the Animal Control Division is not a high-ticket item. Projected savings to the 2012 budget for eliminating the assistant ACO position is only $44,504, yet the fees, licenses, and other surcharges for dogs alone in 2011 are expected to generate $32,500 for the town. A bigger facility will most likely mean more revenue provided it’s appropriately staffed, so surely it makes fiscal sense to maximize this additional revenue potential?

Even more important than the financial evidence is the issue of public safety. Marjean O’Malley, President of the Stratford Animal Rescue Society (STARS), states that our Animal Control Officers answer 3,600 calls a year out on road and handle almost 4,000 visitors in addition to handling the daily needs of the animals already at the facility. At the same time, they must complete the requisite paperwork that comes from impounding animals at a rate of almost 600 a year. Response times will be adversely affected because there will often be only one ACO on duty (due to scheduled days off, holidays, vacation, etc.).

Already understaffed before this position was cut, taxpayers will soon notice additional ramifications, including dramatically reduced facility hours that undercut the entire philosophy of the new building. Rather than using the new community room for a variety of public services, the doors will shut at night and on weekends. Public bathrooms for users of the Greenway will be unavailable most times because either the two remaining officers are off-duty or on call. Stray pets picked up on Friday will be stuck in the kennels until Monday morning before their owners can retrieve them. The low-cost vaccination and education programs that created such excitement when designs for the new facility were first released will not be available for those who work during these limited hours of operation.

Lastly, understaffing this particular department actually costs the town money in the end. The Animal Control department enjoys a unique and committed relationship with volunteers in the community that should be fostered rather than choked off due to staffing concerns. Organizations such as STARS consistently raise money to cover yearly budgetary shortfalls and other items not included in the town budget. Last year alone they raised $40,000 to make sure each animal is spayed, neutered, vaccinated, and micro-chipped before it leaves for a new home. The role of Animal Control has moved far beyond mere “dog warden” in its attempt to rehabilitate and re-introduce animals to a grateful and more informed public. A significant portion of the 53% rise in Animal Control activity is due to dramatic increases in the rates of pet redemption and adoption. Sadly, the rate of euthanizing these animals, which had trended downward until 2010, will most likely rise with the loss of the resources to re-train and redistribute them to qualified homes.  Instead, based on current impound, we’ll spend an estimated $60,000 to kill them (or about $16,000 more than the third ACO would cost).

The irony is that by “saving” money on one position, we cost ourselves much more in loss of volunteer hours. Due to liability concerns, volunteers are not allowed in the building unless an Animal Control officer staffs it. Animal Control Officers and Kennel Attendants are all vaccinated for rabies, drug tested, and required to pass a background check. Volunteers may only handle animals that have been advertised in the paper and held for 7 days, thus becoming the legal property of the Town of Stratford. In addition, all animals must pass a temperament test administered by Animal Control staff prior to being handled by a volunteer because they have extensive experience and training in dealing with potentially aggressive animals and disease control procedures. Road calls can only be handled by Animal Control Officers with knowledge of laws pertaining to animals and expert animal handling skills. Even the 12-hour training program required for volunteers to help is at risk due to the limited hours and manpower. STARS and other volunteer groups provide the money and time to augment town services that we simply cannot afford to lose in this economy.

In short, eliminating this position will cost us dearly. Animal Control issues—like other police, fire, or medial emergencies—do not adhere to “banker’s hours.” It is a critical public service with which we cannot play political cat and mouse.

Continue ReadingThe Hidden Cost of “Saving”